What are errors?

Errors are the reasons for a particular user interaction or API call to fail to complete. Errors captured by Plumbr include technical errors, such as a Javascript errors in browser or Java Exceptions in the back-end. Plumbr is not capturing logical errors, such as the situations where VAT on an invoice is calculated incorrectly.

Plumbr’s goal is to map each failed user interaction to the underlying error, giving our users the possibility to understand the impact of each error. The impact is measured both in the number of unique users experiencing the error and in the number of failed interactions affected by the error. Having access to this information allows you to rank the errors and fix the ones with higher impact first.