Customer journey: On-call engineer

  1. Awareness
  2. Improve
  3. Control
  4. Root cause analysis
  5. Integrate
  6. Predict

Predict

Connect business outcomes to engineering efforts

Gain true governance over performance and availability by predicting the impact to business outcomes. With Plumbr real-user monitoring and application performance monitoring, you can find alignment with your company’s objectives.

Budget

Minimize unexpected costs arising from toil and firefighting, while making long term decisions based on expected returns.

Revenues

Link revenues to application performance in terms of engagement, conversion and productivity.

Align with business KPIs

Use real-user experience data to set, govern and evaluate SLAs and SLOs.

Increased engagement, conversions and productivity

Improve media site performance to boost the amount of media consumed per session, boost units of work completed on time and increase e-commerce conversion rates by eliminating check-out errors

Set meaningful SLAs

Use Plumbr to set SLAs based on real users to deliver features that actualy work. Create SLAs based on service level objectives that govern expected quality and performance, and monitor their fulfilment based on real-user experience.

Make data driven budgets

Make informed decisions on workflows and engineer-resource allocation. Assign engineers to work on errors that deliver the biggest returns while reducing time wasted on firefighting and error identification.

Control over business predictions truly unlocks your understanding about performance and availability. Insert ROI models on every performance and reliability improvement project.

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