Integration software company
Around 100 employees
Headquartered in Chicago, IL
Business Challenge
- Adeptia started receiving more complaints about decreased service levels at customers’premises
- It was challenging to honor the promised service levels, as gaining access to performance datawas difficult
- As a result, Adeptia suffered from direct financial impact and potential reputationalimpact
Solution
- The Adeptia team decided to use Plumbr in two ways:
- Monitoring of customers’ production environments
- Monitoring of in-house QA environments
- Plumbr identified the root cause of a memory leak on the first day of operation, saving Adeptia engineers weeks of troubleshooting.
- Number of performance incidents reported by customers dropped by 50%.
- Amount of time engineers spend on analyzing performance incidents was significantlyreduced
Read more on how Adeptia cut the number of performance issues in half with Plumbr
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Deepak Singh
Founder, President & CTO, Adeptia
“It would have taken us weeks to solve the leak without Plumbr.”
